FAQs
Here’s the updated FAQ for your store, Ori and Tessa:
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Q: What is Ori and Tessa?
A: Ori and Tessa is an online store specializing in creative toys, unique gifts, and fun accessories that inspire imagination. -
Q: What types of products do you offer?
A: We offer a curated selection of educational toys, decorations, and special gift items that spark creativity and joy. -
Q: Do you offer international shipping?
A: Yes, we offer worldwide shipping to share our creative gifts with the world! -
Q: What is your return policy?
A: We accept returns within 7 days and offer refunds or exchanges. -
Q: How do I track my order?
A: You can track your order through our website or by contacting our customer service team. Please reach out to us at info@oriandtessa.com. -
Q: Do you offer gift wrapping?
A: Yes, we offer gift wrapping services to make your presents even more special. -
Q: Can I cancel or change my order?
A: Please contact us as soon as possible, and we'll do our best to accommodate your request. You can email us at info@oriandtessa.com. -
Q: How do I know my payment is secure?
A: Our website uses 128-bit SSL encryption technology to ensure your payment information is fully protected. -
Q: Do you offer discounts or promotions?
A: Yes, we regularly offer special deals and discounts. Sign up for our newsletter to stay updated! -
Q: How do I contact Ori and Tessa's customer service?
A: You can reach us through our website’s contact form or email us at info@oriandtessa.com.